Emergency Contact Information
If you need an emergency repair service, find out more about what is covered and how we can help.
Under Warranty
If you are covered under warranty, then we can assist with emergency repairs including:
- Internal plumbing & drainage
- Electrical emergency & breakdown
Contact Number
If you need a home emergency repair, and are covered in your 2 year warranty, contact Davies (formerly NPA). Call: 0345 155 2374
Not Under Warranty
Please note: we cannot assist with security issues e.g. broken locks or windows.
Further Information
The information below gives more details about what is covered in the emergency repair service.
Further details are in your Homeowner’s Information Pack.
Internal Plumbing & Drainage (inside your home)
Electrical Emergency & Breakdown
Security
Repairs to your internal plumbing and drains including where there is a loss of water to your property
Blocked drainage and leaks (inside your home)
An emergency caused by, or breakdown of, the domestic electrical wiring supply system, including permanent damage caused by a power cut
Making your property secure in the event of broken locks for external windows and doors that are your responsibility
Internal Plumbing & Drainage (inside your home)
Repairs to your internal plumbing and drains including where there is a loss of water to your property
Blocked drainage and leaks (inside your home)
Electrical Emergency & Breakdown
An emergency caused by, or breakdown of, the domestic electrical wiring supply system, including permanent damage caused by a power cut
Security
Making your property secure in the event of broken locks for external windows and doors that are your responsibility