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Emergency Contact Information


If you need an emergency repair service, find out more about what is covered and how we can help. 

Under Warranty 

If you are covered under warranty, then we can assist with emergency repairs including:

  • Internal plumbing & drainage
  • Electrical emergency & breakdown

Contact Number

If you need a home emergency repair, and are covered in your 2 year warranty, contact Davies (formerly NPA). Call: 0345 155 2374


Not Under Warranty

Please note: we cannot assist with security issues e.g. broken locks or windows.

Further Information 

The information below gives more details about what is covered in the emergency repair service.

Further details are in your Homeowner’s Information Pack.


Internal Plumbing & Drainage (inside your home)

Electrical Emergency & Breakdown

Security

Repairs to your internal plumbing and drains including where there is a loss of water to your property

Blocked drainage and leaks (inside your home)

An emergency caused by, or breakdown of, the domestic electrical wiring supply system, including permanent damage caused by a power cut

Making your property secure in the event of broken locks for external windows and doors that are your responsibility

Internal Plumbing & Drainage (inside your home)

Repairs to your internal plumbing and drains including where there is a loss of water to your property

Blocked drainage and leaks (inside your home)

Electrical Emergency & Breakdown

An emergency caused by, or breakdown of, the domestic electrical wiring supply system, including permanent damage caused by a power cut

Security

Making your property secure in the event of broken locks for external windows and doors that are your responsibility