We’ll help to personalise your new home with finishing touches; support you with the handover and offer a full after-sales service.
We provide a 2 year Scotia Homes warranty with each home and a 10 year NHBC guarantee.
Below, you’ll find detailed information about Consumer Code, NHBC and a helpful download section.
NHBC, the National House Building Council, is the standard-setting body and leading warranty and insurance provider for new and newly converted homes in the UK.
Its purpose is to raise house building standards to protect homeowners and it has been at the heart of improving house building standards for eight decades.
The NHBC works together with house builders to ensure mandatory technical requirements are met, so you can be confident your new home benefits from a long history of experience.
The New Homes Quality Board (NHQB) is a non-profit organisation dedicated to improving the quality of new homes and customer service provided by developers.
As part of our mission to improve industry standards, we oversee the New Homes Ombudsman Service to ensure developers fulfil the requirements of the New Homes Quality Code (NHQC), which aims to deliver fair outcomes for buyers.
By championing quality new homes and better consumer outcomes, we can help to create a housebuilding sector that benefits all.
Find out more on the NHQB website.
In the table below, you will find what is covered in the first 2 years of home ownership plus what is included in a 10 year period.
Note: refer to correct policy document which applies to your property. You can download this document at the end of the page.
Damage Repair: Repairing physical damage to your home resulting from our failure.