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Appliance Care

A helpful guide to looking after your appliances


Kitchen appliance manufacturers vary from development to development. We recommend you refer to your Homeowners information pack to see details of how to register the appliance and the length of warranty included.

Iin the unlikely event you experience faults with your appliance you are required to contact the individual manufactures.

Please see contact details for manufacturers below.

Smeg Customer Service on 0344 557 9907.

The Bosch customer helpline is 0344 892 8979.

The Neff customer helpline is 0344 892 8989.

The Hotpoint it is 0330 818 6063.

Prior to contacting the manufacturer, we recommend you have the following information ready:

o Name

o Telephone number

o Full postal address

o Plot number/site name

o Appliance model no/serial no’s

(This can be found inside the appliance on a small metal plate)

o Description of fault